Call Center Software

Cloud-based call center platforms that manage inbound and outbound calls with features like IVR, call routing, recording, and agent performance analytics.

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Call Center Software Products

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Ringover logo
RingoverVerified
Call Center Software
Cloud business phone system with power dialer, IVR, call recording, and CRM integration for sales and support teams.
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Ameyo logo
AmeyoVerified
Call Center Software
Omnichannel contact center software with voice, email, chat, social media, and video support for enterprises in emergin...
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Avaya OneCloud CCaaS logo
Avaya OneCloud CCaaSVerified
Call Center Software
Enterprise contact center as a service with voice, digital channels, AI, and workforce engagement from Avaya.
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Verint logo
VerintVerified
Call Center Software
Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.
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Freshdesk Contact Center logo
Freshdesk Contact CenterVerified
Call Center Software
Cloud-based contact center from Freshworks with IVR, call routing, supervisor controls, and omnichannel support.
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Freshcaller logo
FreshcallerVerified
Call Center Software
Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support te...
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Content Guru storm logo
Content Guru stormVerified
Call Center Software
Enterprise cloud contact center platform with AI, workforce management, and omnichannel communication for large organiz...
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Connectel logo
ConnectelVerified
Call Center Software
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
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Cresta AI logo
Cresta AIVerified
Call Center Software
Real-time AI platform for contact centers providing agent assist, coaching, and conversation intelligence during live c...
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Bright Pattern logo
Bright PatternVerified
Call Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
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Aircall logo
AircallVerified
Outbound Call Center
Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and su...
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8x8 Contact Center logo
8x8 Contact CenterVerified
Call Center Software
Cloud contact center with ACD, IVR, quality management, speech analytics, and CRM integration for mid-market businesses.
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Cogito Corp logo
Cogito CorpVerified
Call Center Software
Real-time AI coaching platform analyzing voice signals during customer calls to guide agent behavior and improve empath...
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JustCall logo
JustCallVerified
Outbound Call Center
JustCall provides an AI-powered phone system with calling, texting, call center features, and AI-driven coaching for bu...
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Parlance logo
ParlanceVerified
Call Center Software
AI-powered voice platform for routing incoming calls through natural language IVR for healthcare and enterprise organiz...
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Gladly Contact Center logo
Gladly Contact CenterVerified
Call Center Software
People-centered contact center platform organizing customer conversations by person rather than ticket across all chann...
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Dialpad Contact Center logo
Dialpad Contact CenterVerified
Outbound Call Center
Dialpad AI Contact Center provides cloud-based call center software with real-time AI coaching, sentiment analysis, aut...
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JustCall logo
JustCallVerified
Outbound Call Center
JustCall provides an AI-powered phone system with calling, texting, and coaching for business teams.
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CloudTalk logo
CloudTalkVerified
Outbound Call Center
CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for...
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ASAPP logo
ASAPPVerified
Call Center Software
AI-native contact center platform with automation, agent augmentation, and generative AI for customer service interacti...
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CloudTalk logo
CloudTalkVerified
Outbound Call Center
CloudTalk provides cloud call center software with smart routing, IVR, and AI transcription for business teams.
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Twilio Flex logo
Twilio FlexVerified
Call Center Software
Programmable cloud contact center built on Twilio APIs enabling fully customizable agent desktop, routing, and channel...
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Calabrio ONE logo
Calabrio ONEVerified
Call Center Software
Workforce optimization suite with workforce management, quality management, analytics, and agent engagement tools.
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Nobelbiz logo
NobelbizVerified
Call Center Software
Cloud contact center platform for outbound and inbound operations with compliance tools, local caller ID, and omnichann...
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RingCentral Contact Center logo
RingCentral Contact CenterVerified
Call Center Software
Omnichannel cloud contact center with ACD routing, IVR, workforce management, and AI-powered coaching within the RingCe...
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Ujet logo
UjetVerified
Call Center Software
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
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VICIdial logo
VICIdialVerified
Call Center Software
Open-source contact center suite with inbound, outbound, and blended calling capabilities including predictive dialing.
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Talkdesk logo
TalkdeskVerified
Call Center Software
Talkdesk is a cloud-native contact center platform with industry-specific packages, AI-powered routing, real-time repor...
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Skit.ai logo
Skit.aiVerified
Call Center Software
Multichannel conversational AI platform for automating contact center collections and customer service calls.
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Vonage Contact Center logo
Vonage Contact CenterVerified
Call Center Software
Cloud contact center deeply integrated with Salesforce, offering intelligent routing, conversation analyzer, and gamifi...
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CloudTalk logo
CloudTalkVerified
Outbound Call Center
CloudTalk is a cloud-based business phone system and call center platform with AI features, call analytics, IVR, and in...
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Ozonetel logo
OzonetelVerified
Call Center Software
Cloud communication platform for contact centers with AI agent assist, speech analytics, and omnichannel routing for In...
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Aspect Via (Alvaria) logo
Aspect Via (Alvaria)Verified
Call Center Software
Enterprise contact center platform with workforce optimization, outbound dialing, and self-service capabilities.
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