Conversation Analytics

Platforms that analyze customer conversations across channels to extract insights about preferences, sentiment, and intent.

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Conversation Analytics Products

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CallMiner logo
CallMinerVerified
SOC 2 Compliance
CallMiner provides AI-powered conversation analytics that analyzes customer interactions across calls, chat, email, and...
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BoostUp logo
BoostUpVerified
Data Pipeline Orchestration
BoostUp provides AI-powered revenue intelligence with forecast accuracy, pipeline analytics, and deal inspection for Re...
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Avoma logo
AvomaVerified
AI Transcription
Avoma is an AI meeting assistant covering the full lifecycle from scheduling and preparation to transcription, analysis...
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Cognizo logo
CognizoVerified
Customer Insight Platforms
Cognizo helps brands optimize their visibility in AI-driven search results by providing real‑time visibility analytics,...
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ChatBot logo
ChatBotVerified
Customer Insight Platforms
ChatBot provides an easy-to-use chatbot platform that enables businesses to create automated conversations for customer...
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Brandwatch logo
BrandwatchVerified
AI Social Media Content Creation
Brandwatch is a social intelligence and consumer insights platform providing social listening, analytics, content manag...
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Avoma Meeting logo
Avoma MeetingVerified
AI Transcription
Avoma provides an AI meeting lifecycle assistant for revenue teams, combining scheduling, transcription, note-taking, C...
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8x8 logo
8x8Verified
Customer Experience Platforms
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and...
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Dashbot logo
DashbotVerified
A/B Test Analysis
Dashbot provides analytics and insights for conversational AI, chatbots, and voice assistants to optimize user engageme...
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Betterworks logo
BetterworksVerified
OKR and Goal Tracking
Betterworks is a performance management platform providing OKRs, continuous conversations, calibration, and people anal...
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C3.ai logo
C3.aiVerified
Data Pipeline Orchestration
C3.ai provides an enterprise AI platform and pre-built AI applications for industries including manufacturing, financia...
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Convin logo
ConvinVerified
Quality Assurance for Support
Convin analyzes conversations across voice, email, and chat to provide coaching insights, automated quality assurance,...
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Balto logo
BaltoVerified
Contact Center AI Observability
Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompt...
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Botanalytics logo
BotanalyticsVerified
Customer Sentiment Tracking
Botanalytics provides analytics and monitoring for chatbots and virtual assistants, tracking engagement, retention, and...
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BoostUp logo
BoostUpVerified
Data Pipeline Orchestration
BoostUp provides AI-powered revenue intelligence with forecast accuracy and pipeline analytics.
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CallMiner Analytics logo
CallMiner AnalyticsVerified
Learning Management
CallMiner is an enterprise conversation analytics platform combining traditional speech analytics with machine learning...
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Cognigy logo
CognigyVerified
Payment Gateway Integration
Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital...
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Ada logo
AdaVerified
Voice of the Customer
Ada provides an AI agent that resolves customer service inquiries automatically across chat, email, voice, and social c...
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Botanalytics AI logo
Botanalytics AIVerified
OKR and Goal Tracking
Botanalytics provides conversational analytics that helps companies measure and optimize their chatbot and voice assist...
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AmplifAI logo
AmplifAIVerified
Content Performance Analytics
AmplifAI connects speech analytics, sentiment, and conversation insights to automated QA, coaching workflows, and perfo...
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