Customer Effort Score
Platforms that measure and optimize the ease of customer interactions to reduce friction and improve satisfaction.
7
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7
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NicereplyVerified
CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
View ProfileNicereplyVerified
CSAT Survey Tools
Nicereply is a customer feedback platform for measuring Customer Effort Score, CSAT, and NPS through in-email and post-...
View ProfileTethrVerified
Business Intelligence (BI)
Tethr provides AI-powered conversation analytics that automatically scores customer effort, sentiment, and experience f...
View ProfileSurvicateVerified
CSAT Survey Tools
Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mob...
View ProfileKustomer (Meta)Verified
Customer Effort Measurement
Kustomer provides a customer service CRM with timeline views, automated workflows, and proactive support capabilities f...
View ProfileAskNicely CESVerified
Team Availability Tracking
AskNicely enables service businesses to collect Customer Effort Score, NPS, and CSAT feedback in real-time with frontli...
View ProfileKlaus (Zendesk QA)Verified
Customer Effort Measurement
Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring...
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