Customer Success Platforms

Proactive customer management tools that track health scores, monitor usage patterns, and automate outreach to reduce churn and drive expansion.

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Customer Success Platforms Products

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Budibase logo
BudibaseVerified
Workflow Automation
Budibase is an open-source low-code platform for building internal tools and business apps with database connections an...
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SmartKarrot Touchpoints logo
SmartKarrot TouchpointsVerified
Customer Success Platforms
Customer success with automation and analytics.
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Catalyst Intelligence logo
Catalyst IntelligenceVerified
Customer Success Platforms
Customer intelligence platform (now part of Totango) with AI-driven health scoring and automated playbooks.
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Totango AI logo
Totango AIVerified
Customer Success Platforms
AI-powered customer success platform with SuccessBLOCs modular framework for driving adoption, retention, and expansion.
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BugSnag logo
BugSnagVerified
Dark Web Monitoring
BugSnag provides error monitoring and application stability management for mobile and web applications with detailed di...
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Churn360 logo
Churn360Verified
Customer Success Platforms
Customer success platform with health scores, automation, and retention insights for SaaS.
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Capacities logo
CapacitiesVerified
Release Notes Management
Capacities is an object-based note-taking app that organizes information as typed objects (books, people, meetings) wit...
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Mixpanel Product Analytics logo
Mixpanel Product AnalyticsVerified
Customer Success Platforms
Product analytics platform for tracking user behavior, measuring engagement, and understanding conversion funnels.
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Amazon CodeWhisperer logo
Amazon CodeWhispererVerified
Customer Experience Platforms
Amazon CodeWhisperer (now Amazon Q Developer) provides AI code generation and security scanning trained on Amazon and o...
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Abnormal Security logo
Abnormal SecurityVerified
Customer Experience Platforms
Abnormal Security uses behavioral AI to detect and prevent email attacks including business email compromise, phishing,...
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Backstage logo
BackstageVerified
AI Workflow Optimization
Backstage by Spotify is an open-source platform for building developer portals with software catalog, templates, and Te...
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HelpHero logo
HelpHeroVerified
Customer Success Platforms
Product tour and onboarding tool for SaaS to drive user activation and adoption.
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Gainsight CS AI logo
Gainsight CS AIVerified
Customer Success Platforms
AI capabilities across the Gainsight CS platform for predictions and summarization.
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TaskRay Onboarding logo
TaskRay OnboardingVerified
Customer Success Platforms
Customer onboarding platform native to Salesforce for project and template management.
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Wyzowl logo
WyzowlVerified
Customer Success Platforms
Animated explainer video production company for onboarding and customer education.
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Plaato logo
PlaatoVerified
Customer Success Platforms
Customer success and product analytics platform for data-driven SaaS retention decisions.
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ChurnEngine logo
ChurnEngineVerified
Customer Success Platforms
AI-driven churn prediction and customer retention platform for SaaS businesses.
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Anthropic Claude logo
Anthropic ClaudeVerified
Customer Experience Platforms
Anthropic Claude is a family of AI assistants designed for thoughtful conversation, content creation, coding, and analy...
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CustomerSuccessBox logo
CustomerSuccessBoxVerified
Customer Success Platforms
B2B SaaS customer success platform with AI-driven health scores, onboarding management, and revenue retention workflows.
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Cast.app logo
Cast.appVerified
Customer Success Platforms
Digital CS platform for scaling customer teams.
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Baremetrics Cancellation Insights logo
Baremetrics Cancellation InsightsVerified
Customer Success Platforms
Customer cancellation insights and churn analytics by Baremetrics for subscription businesses.
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Kapta logo
KaptaVerified
Customer Success Platforms
Key account management software for proactive customer success teams to grow strategic accounts.
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Upzelo logo
UpzeloVerified
Customer Success Platforms
Customer retention platform for SaaS to prevent churn with personalized cancel offers.
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Involve Soft logo
Involve SoftVerified
Customer Success Platforms
Customer success platform for B2B.
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Refinery logo
RefineryVerified
Customer Success Platforms
Account management and retention platform.
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Aider logo
AiderVerified
Customer Experience Platforms
Aider is an open-source AI pair programming tool that works in the terminal with any LLM to edit code in your local git...
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Involve AI logo
Involve AIVerified
Customer Success Platforms
AI-powered customer success platform that identifies at-risk accounts and expansion opportunities.
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Catalyst Software logo
Catalyst SoftwareVerified
Customer Success Platforms
Customer success platform that helps teams retain and expand their customer base (now Totango).
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Dotsub logo
DotsubVerified
Customer Success Platforms
Video captioning and translation platform for customer education and training content.
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Pendo Product Analytics logo
Pendo Product AnalyticsVerified
Customer Success Platforms
Product analytics and in-app guide platform helping teams understand usage, collect feedback, and guide users.
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Apache Airflow logo
Apache AirflowVerified
Customer Experience Platforms
Apache Airflow is an open-source workflow orchestration platform for authoring, scheduling, and monitoring data pipelin...
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Alma logo
AlmaVerified
Customer Experience Platforms
Alma is a cloud-based student information system for K-12 schools providing enrollment, attendance, gradebook, scheduli...
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SurveySparrow logo
SurveySparrowVerified
Customer Success Platforms
Conversational survey platform with chatbots, 360 feedback, and CX management tools.
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ChurnTarget logo
ChurnTargetVerified
Customer Success Platforms
Swedish customer success intelligence platform predicting churn and suggesting actions for B2B SaaS teams.
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Quala logo
QualaVerified
Customer Success Platforms
AI-powered customer intelligence platform for customer success and revenue teams.
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Freshsuccess logo
FreshsuccessVerified
Customer Success Platforms
Customer success software from Freshworks with health scoring, workflow automation, and account insights for subscripti...
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Bearer logo
BearerVerified
Code Snippet Management
Bearer is an open-source static analysis tool that scans code for security risks and data privacy violations in applica...
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Armatic logo
ArmaticVerified
Customer Success Platforms
Customer success and AR automation platform.
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Ahrefs Webmaster Tools logo
Ahrefs Webmaster ToolsVerified
Customer Experience Platforms
Ahrefs Webmaster Tools provides free website auditing and backlink monitoring for site owners using Ahrefs' comprehensi...
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EverAfter logo
EverAfterVerified
Customer Success Platforms
Digital customer hubs and success plans.
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Backblaze B2 logo
Backblaze B2Verified
AI Workflow Optimization
Backblaze B2 is an S3-compatible cloud storage service offering reliable object storage at a fraction of the cost of ma...
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Velaris logo
VelarisVerified
Customer Success Platforms
AI-powered customer success platform that unifies data, automates workflows, and predicts churn.
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Arc Browser logo
Arc BrowserVerified
Customer Experience Platforms
Arc is a web browser from The Browser Company featuring Spaces for tab organization, Boosts for site customization, and...
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Grain Video logo
Grain VideoVerified
Customer Success Platforms
Meeting recording and video snippet platform for sales and customer success teams.
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CustomerScore logo
CustomerScoreVerified
Customer Success Platforms
Customer health scoring platform for SaaS to identify at-risk accounts and expansion.
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Zoomph Customer Intelligence logo
Zoomph Customer IntelligenceVerified
Customer Success Platforms
Audience and customer intelligence platform for brands and sports organizations.
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Natero logo
NateroVerified
Customer Success Platforms
Customer success platform combining product analytics, usage data, and machine learning to predict and prevent churn fo...
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Buf logo
BufVerified
Infrastructure as Code Platforms
Buf provides tools for working with Protocol Buffers including linting, breaking change detection, code generation, and...
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Matterly logo
MatterlyVerified
Customer Success Platforms
Case and matter management platform for Salesforce used by professional services teams.
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BrightLocal logo
BrightLocalVerified
SEO Rank Tracking
BrightLocal provides local SEO tools for managing local search rankings, citations, reviews, and Google Business Profil...
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ChurnZero CS logo
ChurnZero CSVerified
Customer Success Platforms
Real-time customer success platform helping subscription businesses fight churn with health scores and automation.
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BlockNote logo
BlockNoteVerified
HR Document Management
BlockNote is an open-source block-based rich text editor for React applications with a Notion-like editing experience.
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Brightwheel logo
BrightwheelVerified
Learning Management
Brightwheel is a childcare management app for preschools and daycares with daily reports, billing, attendance tracking,...
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BetterUptime logo
BetterUptimeVerified
Incident Management
Better Uptime (part of Better Stack) provides incident management with on-call scheduling, alerting, and status pages f...
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Update AI logo
Update AIVerified
Customer Success Platforms
Revenue intelligence for customer success teams capturing call insights and automating CRM workflows.
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ChurnZero AI logo
ChurnZero AIVerified
Customer Success Platforms
AI-powered customer success platform with real-time churn prediction, health scores, and automated engagement workflows.
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NailCX logo
NailCXVerified
Customer Success Platforms
B2B customer experience platform for measuring and improving enterprise customer journeys.
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ZapScale CS logo
ZapScale CSVerified
Customer Success Platforms
Customer success platform with health scores, playbooks, and automation for SaaS companies.
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Gainsight AI logo
Gainsight AIVerified
Customer Success Platforms
AI-powered customer success platform with health scoring, churn prediction, and workflow automation for driving net rev...
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RevOps.io logo
RevOps.ioVerified
Customer Success Platforms
Deal desk and pricing platform to streamline quote, approval, and renewal workflows for SaaS.
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