Help Desk for IT

IT-focused help desk platforms with ITIL alignment, asset management, and technical troubleshooting workflows.

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Help Desk for IT Products

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Front Desk logo
Front DeskVerified
Help Desk for IT
Customer service solution in Front platform for small and growing teams.
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ActivTrak logo
ActivTrakVerified
Content Performance Analytics
ActivTrak is a workforce analytics platform that tracks application usage, productivity patterns, and work habits to he...
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Ahrefs logo
AhrefsVerified
Content Performance Analytics
Ahrefs is an all-in-one SEO toolset offering site audits, keyword research, backlink analysis, rank tracking, and compe...
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Wix Answers logo
Wix AnswersVerified
Help Desk for IT
Customer support platform from Wix with ticketing, knowledge base, and call center capabilities in a unified interface.
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Spiceworks Help Desk logo
Spiceworks Help DeskVerified
Help Desk for IT
Free cloud help desk and IT support ticketing system with asset management, knowledge base, and community support.
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Groove logo
GrooveVerified
Help Desk for IT
Simple shared inbox and knowledge base for small businesses wanting a straightforward alternative to complex help desk...
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ActiveCampaign logo
ActiveCampaignVerified
Customer Experience Platforms
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CR...
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LiveAgent logo
LiveAgentVerified
Help Desk for IT
All-in-one help desk with ticketing, live chat, call center, and social media support serving over 150 million end user...
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Cayzu logo
CayzuVerified
Help Desk for IT
Cloud help desk platform for small businesses with ticketing, knowledge base, automation rules, and multi-brand support.
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Mojo Helpdesk logo
Mojo HelpdeskVerified
Help Desk for IT
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
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HelpDesk by LiveChat logo
HelpDesk by LiveChatVerified
Help Desk for IT
Simple ticketing system for customer support teams with automation, collaboration tools, and integration with the LiveC...
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JitBit Helpdesk logo
JitBit HelpdeskVerified
Help Desk for IT
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-...
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UseResponse logo
UseResponseVerified
Help Desk for IT
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-pre...
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Desk365 logo
Desk365Verified
Help Desk for IT
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support porta...
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Alation Data Catalog logo
Alation Data CatalogVerified
AI Governance
Alation is a data catalog and governance platform that uses AI to help organizations find, understand, and trust their...
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Aircall logo
AircallVerified
Outbound Call Center
Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and su...
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Adobe RT CDP logo
Adobe RT CDPVerified
Customer Experience Platforms
Adobe Real-Time CDP helps organizations build, maintain, and activate real-time customer profiles and audiences for B2C...
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365Talents logo
365TalentsVerified
Cron Job Management
365Talents is an AI-powered skills intelligence platform that helps HR teams map employee skills, identify internal mob...
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Zoho Desk logo
Zoho DeskVerified
Help Desk for IT
Context-aware help desk software with AI assistant Zia, multichannel ticketing, and process automation within the Zoho...
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Adobe Photoshop logo
Adobe PhotoshopVerified
Lab Safety Management
Adobe Photoshop is the industry-standard raster image editor for photo retouching, compositing, digital painting, and g...
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Spike Teamspace logo
Spike TeamspaceVerified
Help Desk for IT
Team collaboration module in Spike email client for support and team workflows.
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TeamSupport logo
TeamSupportVerified
Help Desk for IT
B2B customer support platform with ticket management, customer database, collaboration tools, and customer health scori...
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Algolia logo
AlgoliaVerified
AI for Media
Algolia is a search and discovery API platform that helps businesses build fast, relevant search experiences across web...
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Adjust Analytics logo
Adjust AnalyticsVerified
Content Performance Analytics
Adjust provides mobile measurement and analytics focused on attribution, audience segmentation, and fraud prevention fo...
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Alation logo
AlationVerified
Data Quality
Alation is a data intelligence platform providing data cataloging, data governance, and data quality to help organizati...
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365Talents logo
365TalentsVerified
Cron Job Management
365Talents is an AI talent experience platform that maps employee skills, suggests internal opportunities, and helps HR...
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ThinkOwl logo
ThinkOwlVerified
Help Desk for IT
AI-powered service desk with intelligent ticket routing, case management, and workflow automation for customer support...
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Adobe Creative Cloud logo
Adobe Creative CloudVerified
AI for Media
Adobe Creative Cloud is the industry-standard suite of creative applications including Photoshop, Illustrator, Premiere...
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Helpshift SDK logo
Helpshift SDKVerified
Help Desk for IT
In-app customer support SDK providing messaging, chatbots, and FAQ within mobile applications for gaming and fintech.
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DelightChat logo
DelightChatVerified
Help Desk for IT
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
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Richpanel logo
RichpanelVerified
Help Desk for IT
Ecommerce customer service platform combining help desk, self-service, and CRM.
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HappyFox logo
HappyFoxVerified
Help Desk for IT
Help desk and customer support software with smart ticketing, automation rules, knowledge base, and SLA management for...
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Adjust logo
AdjustVerified
Content Performance Analytics
Adjust provides mobile analytics, attribution, and fraud prevention for app marketers tracking campaign performance acr...
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Aisera Service Desk logo
Aisera Service DeskVerified
Help Desk for IT
AI-powered IT service management platform with auto-resolution, conversational AI, and prebuilt ITSM workflows.
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ServiceNow CSM logo
ServiceNow CSMVerified
Help Desk for IT
Enterprise customer service management platform with AI-driven workflows, case management, and proactive service capabi...
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Kayako Classic logo
Kayako ClassicVerified
Help Desk for IT
Self-hosted version of Kayako help desk for organizations requiring on-premise deployment of their customer support inf...
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Aera Technology logo
Aera TechnologyVerified
Focus Time Management
Aera Technology is a decision intelligence platform that uses AI to help enterprises automate and optimize complex busi...
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Enchant logo
EnchantVerified
Help Desk for IT
Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-fo...
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ABBYY Timeline logo
ABBYY TimelineVerified
ITSM Process Automation
ABBYY Timeline is a process intelligence platform combining process mining, task mining, and predictive analytics for c...
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AirOps logo
AirOpsVerified
Data Pipeline Orchestration
AirOps is an AI workflow platform that helps marketing and growth teams automate content creation, SEO optimization, an...
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Freshworks Customer Service Suite logo
Freshworks Customer Service SuiteVerified
Help Desk for IT
Customer service platform by Freshworks with omnichannel support, bots, and analytics.
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Missive Support logo
Missive SupportVerified
Help Desk for IT
Team email and chat platform Missive used for collaborative customer support.
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Kapture CX logo
Kapture CXVerified
Help Desk for IT
AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise suppo...
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Akeneo logo
AkeneoVerified
AI for Media
Akeneo provides PIM and product experience management helping brands centralize, manage, and syndicate product data acr...
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Supportbee logo
SupportbeeVerified
Help Desk for IT
Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and...
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Zendesk Support logo
Zendesk SupportVerified
Help Desk for IT
Customer support platform with omnichannel ticketing, AI-powered automation, and a unified agent workspace for service...
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Alation Catalog logo
Alation CatalogVerified
Learning Management
Alation provides an AI-powered data catalog that combines machine learning-driven data discovery with collaborative gov...
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15Five logo
15FiveVerified
Focus Time Management
15Five is a strategic performance management platform that combines engagement surveys, weekly check-ins, OKRs, 360 rev...
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