Knowledge Base Software

Self-service knowledge management platforms that help organizations create, organize, and publish help articles, FAQs, and documentation.

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Knowledge Base Software Products

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ClickUp Docs logo
ClickUp DocsVerified
Knowledge Base Software
Docs and wiki module of ClickUp for knowledge bases, notes, and collaborative documents.
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Slite logo
SliteVerified
Knowledge Base Software
Slite is an AI-powered knowledge base that helps teams organize internal documentation, SOPs, and company knowledge wit...
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Knovio logo
KnovioVerified
Knowledge Base Software
Video platform for customer training, product demos, and knowledge sharing.
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eGain Self-Service logo
eGain Self-ServiceVerified
Knowledge Base Software
Self-service knowledge platform by eGain for automated customer support and deflection.
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Notion AI Workspace logo
Notion AI WorkspaceVerified
Release Notes Management
Notion provides an AI-powered workspace combining notes, docs, wikis, and project management with AI writing, summariza...
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Zoho Desk Knowledge Base logo
Zoho Desk Knowledge BaseVerified
Knowledge Base Software
Self-service knowledge base within Zoho Desk for creating multi-brand help centers with SEO-optimized articles.
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Guidewire Digital logo
Guidewire DigitalVerified
Knowledge Base Software
Insurance platform with digital and customer portal capabilities for carriers.
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Helpjuice AI logo
Helpjuice AIVerified
Knowledge Base Software
AI-enhanced knowledge base with intelligent search that surfaces the right articles and generates contextual answers.
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Obsidian logo
ObsidianVerified
Knowledge Base Software
Obsidian is a private knowledge base using local Markdown files with bidirectional linking, graph view, and extensive p...
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Yext Support Answers logo
Yext Support AnswersVerified
Knowledge Base Software
Customer support search platform by Yext for deflecting tickets with AI-powered answers.
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Papyrs KB logo
Papyrs KBVerified
Knowledge Base Software
Simple drag-and-drop knowledge base for internal teams with widgets, forms, and searchable content.
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Freshworks Self-Service logo
Freshworks Self-ServiceVerified
Knowledge Base Software
Self-service portal platform by Freshworks for customer help centers and deflection.
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Tettra Queries logo
Tettra QueriesVerified
Knowledge Base Software
Queries feature for asking and answering team questions within the Tettra knowledge base.
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Crisp logo
CrispVerified
SOC 2 Compliance
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and tic...
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Guru logo
GuruVerified
Cleaning Schedule Management
Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in th...
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Kovai Document360 logo
Kovai Document360Verified
Knowledge Base Software
Kovai's knowledge base platform offering AI-driven documentation for enterprises.
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Tettra logo
TettraVerified
Knowledge Base Software
Tettra is an AI knowledge base that answers questions from company docs.
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Quidget logo
QuidgetVerified
Learning Management
Quidget is a no-code AI customer support agent platform that automates up to 80% of routine support inquiries by traini...
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Guru logo
GuruVerified
Knowledge Base Software
Guru provides an AI-powered enterprise wiki and search platform that delivers verified, trusted information to teams di...
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Help Scout logo
Help ScoutVerified
Knowledge Base Software
Help Scout is a customer support platform designed for growing businesses that provides shared inboxes, knowledge bases...
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Document360 AI Assist logo
Document360 AI AssistVerified
Knowledge Base Software
AI assistant by Document360 for generating articles and answering user questions.
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Helpie WP logo
Helpie WPVerified
Knowledge Base Software
WordPress knowledge base plugin.
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Archbee Docs logo
Archbee DocsVerified
Knowledge Base Software
Archbee provides a documentation platform for software teams with API documentation, knowledge bases, and developer gui...
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You Need A Wiki logo
You Need A WikiVerified
Knowledge Base Software
Wiki platform that transforms Google Drive into a team knowledge base.
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Help Scout Beacon logo
Help Scout BeaconVerified
Knowledge Base Software
Embeddable help widget from Help Scout providing instant answers from knowledge base, live chat, and contact form.
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Notion logo
NotionVerified
Release Notes Management
Notion is an all-in-one workspace that combines notes, docs, wikis, project management, and databases in a single colla...
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MindTouch logo
MindTouchVerified
Knowledge Base Software
Customer knowledge management platform by NICE for self-service and agent productivity.
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eKnowHow logo
eKnowHowVerified
Knowledge Base Software
Knowledge management platform for contact centers with guided agent decision flows.
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Helpjuice Knowledge Base logo
Helpjuice Knowledge BaseVerified
Knowledge Base Software
Enterprise knowledge base software with powerful analytics, customizable themes, and AI-powered article suggestions.
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Slite Docs AI logo
Slite Docs AIVerified
AI Writing Assistants
Slite provides an AI-powered knowledge base that helps teams organize internal documentation with AI search, writing as...
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Yext Answers logo
Yext AnswersVerified
Knowledge Base Software
AI search and knowledge platform by Yext for website self-service and customer questions.
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HelpKit logo
HelpKitVerified
Knowledge Base Software
HelpKit transforms Notion pages into a professional knowledge base and help center with custom domains, SEO optimizatio...
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Anytype logo
AnytypeVerified
Customer Lifecycle Management
Anytype is a local-first, privacy-focused knowledge management platform providing a personal wiki, task manager, and di...
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Deskpro logo
DeskproVerified
Workflow Automation
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer s...
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Nuclino logo
NuclinoVerified
Knowledge Base Software
Nuclino is a lightweight collaborative wiki and knowledge management tool that organizes team knowledge in a clean, int...
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Confluence logo
ConfluenceVerified
Release Notes Management
Confluence by Atlassian is a team workspace for documentation, knowledge management, and collaboration. It provides wik...
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ProcedureFlow logo
ProcedureFlowVerified
Knowledge Base Software
Canadian knowledge management platform helping contact centers document processes.
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Yumi logo
YumiVerified
Knowledge Base Software
AI knowledge assistant for enterprises to get answers from company documentation.
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Yonyx logo
YonyxVerified
Knowledge Base Software
Interactive decision tree software for customer service and self-service guides.
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Logseq logo
LogseqVerified
Data Visualization Libraries
Logseq is an open-source, privacy-first knowledge management tool combining outlining, journaling, and task management...
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Zoho Desk ASAP logo
Zoho Desk ASAPVerified
Knowledge Base Software
Embeddable self-service widget from Zoho Desk providing help articles, community forum, and ticket submission in-produc...
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Manage Engine Self-Service logo
Manage Engine Self-ServiceVerified
Knowledge Base Software
Self-service portal feature by ManageEngine ServiceDesk Plus for end users.
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Korra logo
KorraVerified
Knowledge Base Software
AI-powered support search platform delivering exact answers from documentation.
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Tawk.to logo
Tawk.toVerified
Knowledge Base Software
Tawk.to is a free live chat application for websites providing real-time messaging, ticketing, and a knowledge base at...
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Salesforce Self-Service Portal logo
Salesforce Self-Service PortalVerified
Knowledge Base Software
Self-service community portals by Salesforce Service Cloud with case deflection.
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HubSpot Service Hub logo
HubSpot Service HubVerified
IT Help Desk Chatbots
HubSpot Service Hub is a customer service platform providing help desk, ticketing, knowledge base, customer feedback, a...
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Answer HQ logo
Answer HQVerified
Knowledge Base Software
AI-powered knowledge assistant that answers customer and employee questions accurately.
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Zoho Learn logo
Zoho LearnVerified
Knowledge Base Software
Knowledge and learning management platform by Zoho for employee training and docs.
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Eesel AI logo
Eesel AIVerified
IT Help Desk Chatbots
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and...
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AppFlowy logo
AppFlowyVerified
Knowledge Base Software
AppFlowy is an open-source workspace combining documents, databases, and wikis with AI integration, designed as a self-...
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Outline logo
OutlineVerified
Business Capability Mapping
Outline is an open-source knowledge base and wiki for teams, providing a fast, collaborative document editor with real-...
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Capacity AI logo
Capacity AIVerified
Workflow Automation
Capacity provides AI-powered support automation with helpdesk, chatbot, and knowledge base.
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Elevio logo
ElevioVerified
Knowledge Base Software
Customer education platform with in-app knowledge base, smart suggestions, and contextual help for SaaS products.
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Notion Help Center logo
Notion Help CenterVerified
Knowledge Base Software
Using Notion as a customer-facing help center with published pages, templates, and organized documentation.
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