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Freshdesk AI

AI Customer Service Agentsfreshdesk.com

Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.

Pricing

Free - $79 / agent / month

Reviews

3,000+

Founded

2010

Team Size

5001-10000 employees

Current Deal

Free plan for 2 agents

About Freshdesk AI

Freshdesk provides AI-powered customer service with Freddy AI capabilities. The platform automates ticket routing, generates response suggestions, and provides agent-assist features across email, chat, phone, and social media channels.

Pricing

Free - $79 / agent / month

Free: Up to 2 agents

Growth: $15/agent/month

Pro: $49/agent/month

Enterprise: $79/agent/month

Buyer Fit & Commercial Snapshot

Agent Operating Model & Governance

Stack Fit, Alternatives & Trust

Case Studies

Notable Customers