Customer Effort Measurement
Platforms for measuring the effort customers expend to accomplish tasks across digital and service channels.
19
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19
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NicereplyVerified
CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
View ProfileNicereplyVerified
CSAT Survey Tools
Nicereply is a customer feedback platform for measuring Customer Effort Score, CSAT, and NPS through in-email and post-...
View ProfileSurvicateVerified
CSAT Survey Tools
Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mob...
View ProfileseoClarityVerified
Backlink Analysis
seoClarity is an AI-powered enterprise SEO platform that provides comprehensive tools for keyword research, content opt...
View ProfileAdjust AnalyticsVerified
Content Performance Analytics
Adjust provides mobile measurement and analytics focused on attribution, audience segmentation, and fraud prevention fo...
View ProfileChurnlyVerified
Team Availability Tracking
Churnly is an AI churn prediction platform specifically designed for B2B SaaS companies, analyzing product usage, suppo...
View ProfileSalesforce Data360Verified
Customer 360 Platforms
Salesforce Data 360 Clean Rooms provides privacy-safe multi-party data collaboration within the Salesforce ecosystem fo...
View ProfileClarabridge (Qualtrics XM)Verified
Customer Sentiment Tracking
Clarabridge by Qualtrics provides AI-powered text analytics that analyzes customer feedback from any channel to surface...
View ProfileAskNicelyVerified
Customer Health Dashboards
AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools.
View ProfileGitHub CopilotVerified
Secure Code Review
GitHub Copilot is an AI-powered code completion tool that suggests whole lines and functions in real time. It integrate...
View ProfileKustomer (Meta)Verified
Customer Effort Measurement
Kustomer provides a customer service CRM with timeline views, automated workflows, and proactive support capabilities f...
View ProfileHubSpot CRMVerified
Workflow Automation
HubSpot Smart CRM integrates with the HubSpot ecosystem, providing advanced customer insights, pipeline management, and...
View ProfileBranch MobileVerified
Customer Analytics
Branch provides mobile linking and attribution that powers deep links, attribution, and mobile measurement for app-firs...
View ProfileNimble CRMVerified
Marketing Calendar
Nimble CRM emphasizes social selling, integrating social media and email to help businesses build and nurture strong cu...
View ProfileHeapVerified
Customer Effort Measurement
Heap is a digital insights platform that automatically captures every user interaction on web and mobile, enabling prod...
View ProfileAskNicely CESVerified
Team Availability Tracking
AskNicely enables service businesses to collect Customer Effort Score, NPS, and CSAT feedback in real-time with frontli...
View ProfileKlaus (Zendesk QA)Verified
Customer Effort Measurement
Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring...
View ProfileDorikVerified
Code Hosting
Dorik is an website-building platform that combines artificial intelligence with no-code tools.
View ProfileMarketo Engage (by Adobe)Verified
AI Customer Segmentation
Marketo Engage is a marketing automation software by Adobe, tailored for lead generation, email marketing, and customer...
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