IT Knowledge Base

Knowledge base platforms designed for IT documentation and troubleshooting guides.

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IT Knowledge Base Products

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Dust logo
DustVerified
Agent Assist
Dust is a platform for building custom AI assistants that connect to company data sources, enabling teams to create spe...
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Fibery logo
FiberyVerified
AI Knowledge Management
Fibery is a work management platform combining project management, knowledge management, and product discovery with cus...
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Black Duck logo
Black DuckVerified
Code Snippet Management
Black Duck provides software composition analysis that helps organizations manage security, quality, and license compli...
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Akeyless logo
AkeylessVerified
Pipeline Management
Akeyless provides a SaaS-based secrets management platform with zero-knowledge encryption, dynamic secrets, and certifi...
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Google Gemini Workspace logo
Google Gemini WorkspaceVerified
IT Knowledge Base
Google Workspace's built-in Gemini AI assistant across Docs, Sheets, Gmail, and Meet.
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Crisp logo
CrispVerified
SOC 2 Compliance
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and tic...
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Guru logo
GuruVerified
Cleaning Schedule Management
Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in th...
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Glean Agents logo
Glean AgentsVerified
IT Knowledge Base
Glean's no-code AI agent builder letting workers create custom agents over enterprise knowledge.
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Help Scout logo
Help ScoutVerified
Knowledge Base Software
Help Scout is a customer support platform designed for growing businesses that provides shared inboxes, knowledge bases...
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Lucidworks Fusion AI logo
Lucidworks Fusion AIVerified
IT Knowledge Base
Lucidworks' Fusion platform with generative AI for enterprise search, commerce, and workplace experiences.
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Archbee Docs logo
Archbee DocsVerified
Knowledge Base Software
Archbee provides a documentation platform for software teams with API documentation, knowledge bases, and developer gui...
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Onyx (Danswer) logo
Onyx (Danswer)Verified
IT Knowledge Base
Open-source ChatGPT for enterprises (formerly Danswer) with 40+ connectors and self-hosted deployment.
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BMC Helix logo
BMC HelixVerified
AI for Media
BMC Helix is an AI-driven IT service and operations management platform providing ITSM, ITOM, and observability capabil...
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Microsoft 365 Copilot logo
Microsoft 365 CopilotVerified
IT Knowledge Base
Microsoft 365 Copilot bringing generative AI to Word, Excel, PowerPoint, Outlook, and Teams.
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Freshdesk logo
FreshdeskVerified
Workflow Automation
Freshdesk by Freshworks is a cloud-based customer support platform offering ticketing, self-service, automation, and om...
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GitBook Documentation logo
GitBook DocumentationVerified
Knowledge Base Platforms
GitBook provides a documentation platform used by 150,000+ organizations for API docs, product guides, and internal kno...
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Anytype logo
AnytypeVerified
Customer Lifecycle Management
Anytype is a local-first, privacy-focused knowledge management platform providing a personal wiki, task manager, and di...
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Deskpro logo
DeskproVerified
Workflow Automation
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer s...
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Docebo Knowledge logo
Docebo KnowledgeVerified
IT Knowledge Base
Learning management system with built-in knowledge sharing features and AI-powered content curation for employee traini...
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Atlassian Rovo logo
Atlassian RovoVerified
IT Knowledge Base
Atlassian's Rovo AI agents and enterprise search across Atlassian apps and third-party SaaS.
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Castor EDC logo
Castor EDCVerified
Consent and Preference Management
Castor provides electronic data capture and clinical trial management tools that make it easy for researchers to set up...
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Atlassian Intelligence logo
Atlassian IntelligenceVerified
IT Knowledge Base
Atlassian's AI features across Jira, Confluence, and Jira Service Management with Rovo agent.
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Dialpad logo
DialpadVerified
Outbound Call Center
Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center...
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GitHub Copilot logo
GitHub CopilotVerified
Secure Code Review
GitHub Copilot is an AI-powered code completion tool that suggests whole lines and functions in real time. It integrate...
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Articulate logo
ArticulateVerified
Learning Management
Articulate provides course creation tools including Storyline 360 and Rise 360 for building interactive e-learning cour...
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Glean Assistant logo
Glean AssistantVerified
IT Knowledge Base
Glean's generative AI assistant delivering personalized enterprise answers grounded in company data.
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Eesel AI logo
Eesel AIVerified
IT Help Desk Chatbots
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and...
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Capacity AI logo
Capacity AIVerified
Workflow Automation
Capacity provides AI-powered support automation with helpdesk, chatbot, and knowledge base.
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Helprace logo
HelpraceVerified
IT Knowledge Base
Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams.
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Capacity AI Support logo
Capacity AI SupportVerified
Channel Management Software
Capacity provides an AI-powered support automation platform that handles customer and employee inquiries through conver...
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