Omnichannel Support

Unified platforms that manage customer interactions across all channels including email, chat, phone, social, and messaging from a single workspace.

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21
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Omnichannel Support Products

21 shown
RingCentral logo
RingCentralVerified
Digital Workspace Platforms
RingCentral is a cloud-based business communications platform that provides unified phone, video, messaging, and contac...
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Rocket.Chat logo
Rocket.ChatVerified
Omnichannel Support
Rocket.Chat is an open-source team communication platform that can be self-hosted for organizations requiring data sove...
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Amazon Connect logo
Amazon ConnectVerified
Omnichannel Support
Amazon Connect is a cloud-based contact center service powered by AWS with AI-driven features, natural language underst...
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ActiveCampaign logo
ActiveCampaignVerified
Customer Experience Platforms
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CR...
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Kore.ai logo
Kore.aiVerified
AI for Telecom
Kore.ai enables enterprises with conversational AI that simplifies complex operations, automates tasks, and enhances cu...
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Verint WFM logo
Verint WFMVerified
Omnichannel Support
Verint provides workforce management with AI forecasting, scheduling, performance management, and employee engagement f...
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Chatwoot logo
ChatwootVerified
Workflow Automation
Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, a...
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8x8 logo
8x8Verified
Customer Experience Platforms
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and...
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Dialpad Contact Center logo
Dialpad Contact CenterVerified
Outbound Call Center
Dialpad AI Contact Center provides cloud-based call center software with real-time AI coaching, sentiment analysis, aut...
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HubSpot logo
HubSpotVerified
Omnichannel Support
HubSpot is an all-in-one CRM platform that provides marketing, sales, customer service, content management, and operati...
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Twilio logo
TwilioVerified
Document Authentication
Twilio is a cloud communications platform that provides APIs for SMS, voice, video, email, and WhatsApp messaging. It e...
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Lightspeed logo
LightspeedVerified
Point of Sale Systems
Lightspeed Commerce is a cloud-based POS and commerce platform for retail and hospitality businesses. It provides inven...
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G
GineeVerified
Omnichannel Support
Multi-marketplace order and inventory management for SEA merchants.
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Freshdesk logo
FreshdeskVerified
Workflow Automation
Freshdesk by Freshworks is a cloud-based customer support platform offering ticketing, self-service, automation, and om...
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MediaMath logo
MediaMathVerified
Omnichannel Support
MediaMath is a demand-side platform for programmatic media buying with omnichannel support, audience management, and op...
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Kustomer AI logo
Kustomer AIVerified
Workflow Automation
Kustomer provides an AI-powered CRM for customer service with conversational analytics, omnichannel support, and intell...
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Dialpad logo
DialpadVerified
Outbound Call Center
Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center...
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Creatio CRM logo
Creatio CRMVerified
Customer 360 Platforms
Creatio CRM combines low-code automation with comprehensive CRM features, enabling businesses to streamline sales, mark...
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Freshworks CSS logo
Freshworks CSSVerified
IT Help Desk Chatbots
Freshworks Customer Service Suite provides AI-powered support with ticketing, chatbots, and omnichannel engagement.
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Salesforce logo
SalesforceVerified
Customer 360 Platforms
Salesforce is the world's leading CRM platform, providing cloud-based solutions for sales, service, marketing, and comm...
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Genesys Cloud CX logo
Genesys Cloud CXVerified
Omnichannel Support
Genesys Cloud CX is an enterprise contact center platform with AI-powered routing, emotion analytics, workforce engagem...
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