Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk.
Pricing
custom
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Status
Vetted
Active Offers
1
Current Deals
Chatwoot Special Offer
Free self-hosted version
Custom pricing
About Chatwoot
Chatwoot is a modern, open-source customer support platform built as a self-hosted or cloud alternative to Intercom and Zendesk. The platform provides an omnichannel shared inbox that consolidates customer conversations from website chat, email, social media, WhatsApp, Telegram, and other messaging platforms.
Captain, Chatwoot's built-in AI agent, helps support agents work faster with suggested responses, automated routing, and conversation summarization. The platform is free under the MIT License for self-hosting, with paid cloud and support plans available.
Serving over 15,000 organizations worldwide, Chatwoot is particularly popular with technical teams who value the ability to self-host and customize the platform. The active open-source community contributes integrations, translations, and features.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Stack Design
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