Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat.
Pricing
custom
Reviews
N/A
Status
Vetted
Active Offers
1
Current Deals
Front Special Offer
35% off for startups under $5M revenue
Custom pricing
About Front
Front is a customer operations platform that brings all customer communication channels into a single collaborative inbox. The platform supports email, live chat, SMS, social media, and WhatsApp, allowing teams to manage all customer interactions from one place.
Front's key differentiator is its collaborative approach to customer communication. Team members can share drafts, leave internal comments, assign conversations, and collaborate on responses in real time, all while maintaining the personal feel of individual email addresses.
Used by over 8,500 companies including Shopify, HubSpot, and Lyft, Front serves customer support, operations, and account management teams. The platform's rules engine automates routing, tagging, and escalation workflows.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Stack Design
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