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Freshservice

Help & Customer Supportfreshworks.com/freshservice

Freshservice by Freshworks is an IT service management platform providing ticketing, asset management, change management, and AI-powered automation for IT support teams.

Pricing

$19-119 / agent / month

Reviews

2,000+

Founded

2010

Team Size

5,001-10,000 employees

Current Deal

2 months free when you pay annually

About Freshservice

Freshservice by Freshworks is an IT service management platform providing ticketing, asset management, change management, and AI-powered automation for IT support teams.

Freshservice delivers a modern platform designed for teams seeking reliable help customer support capabilities with strong integrations and intuitive workflows.

Based in San Mateo, California and founded in 2010, Freshservice continues to grow its customer base across technology, finance, and professional services sectors.

Pricing

$19-119 / agent / month

Visit Freshservice's website for current pricing details. Plans scale based on team size and usage.

Buyer Fit & Commercial Snapshot

Stack Fit, Alternatives & Trust

Case Studies

Notable Customers